Terms of Use

Last updated: June 23, 2026

Acceptance of Terms

By accessing and using this website and our services, you accept and agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our website or services.

Services Description

We provide mobile dry cleaning services including vehicle interior cleaning, upholstery cleaning, carpet cleaning, and related fabric care services. All services are delivered at client-specified locations within our operating areas.

Booking and Appointments

When you submit a booking request through our website, you are making an enquiry, not a confirmed booking. We will contact you to confirm availability and finalise appointment details.

Appointments are subject to technician availability and service area coverage. We reserve the right to decline service requests that fall outside our operational capabilities or service areas.

Pricing and Payment

Prices displayed on our website are indicative and subject to final assessment. The final price may vary based on the actual condition of items, accessibility, and specific requirements identified during service delivery.

Payment is due upon completion of service unless alternative arrangements have been agreed in advance. We accept major credit cards and bank transfers.

Cancellation and Rescheduling

You may cancel or reschedule appointments by contacting us at least 24 hours before the scheduled time. Cancellations with less than 24 hours notice may incur a cancellation fee.

We reserve the right to cancel or reschedule appointments due to circumstances beyond our control, including equipment failure, staff illness, or severe weather conditions.

Client Responsibilities

You are responsible for ensuring access to the service location at the scheduled time. You must disclose any relevant information about items to be cleaned, including previous treatments, known stains, or material sensitivities.

You must ensure that items presented for cleaning are safe to handle and do not contain hazardous materials or substances.

Service Limitations

While we use professional equipment and methods, we cannot guarantee complete removal of all stains or restoration of heavily worn materials. Some damage may be permanent or beyond the scope of cleaning services.

We are not responsible for pre-existing damage, colour loss from previous treatments, or deterioration of materials that are past their expected lifespan.

Liability

Our liability is limited to the direct cost of the service provided. We are not liable for indirect, incidental, or consequential damages arising from our services.

In the unlikely event of damage caused by our services, our liability is limited to repair or replacement value of the affected item, up to a maximum of £500 per incident.

Disclaimers

Our services are provided on an as-is basis. We make no warranties, express or implied, regarding service outcomes. Results vary based on material type, stain age, and previous treatments.

Information on this website is for general guidance only and should not be relied upon as professional advice for specific situations.

Intellectual Property

All content on this website, including text, images, logos, and design elements, is owned by us or our licensors and protected by copyright and intellectual property laws.

You may not reproduce, distribute, or create derivative works from our website content without explicit written permission.

Website Use

You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use and enjoyment of the website.

Prohibited activities include attempting to gain unauthorised access to our systems, introducing viruses or malicious code, or using automated systems to access the website without permission.

Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these external sites. Use of third-party websites is at your own risk.

Governing Law

These Terms of Use are governed by the laws of England and Wales. Any disputes arising from these terms or our services will be subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to Terms

We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting to this website. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.

Severability

If any provision of these Terms of Use is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

Contact Information

For questions about these Terms of Use, please contact us at info@dawn-beaver.com.